What Features Should Bus Charter Management Software Have?

Technology advancements have made it easier for businesses to conduct their work expertly and efficiently. One of the things companies rely on today, especially in service provision, is the use of management software — and bus charter service companies can benefit as well. In the past, bus charters only relied on complicated individualised systems for all their work procedures. For example, reports were convoluted and could easily get mixed up, quotes were mainly based on phone conversations, and a paper-based system was used for invoices.

By using bus charter management software, your company can resolve challenges associated with these processes. Everything will be handled within one interface. Below are the key features the management software should have.

User-friendly

The bus charter management software you pick will be used by a wide range of customers across various disciplines and by your staff. For this reason, you must ensure that it keeps things simple for the users. For instance, you can choose to go for simplified, customised dashboards for the entry-level users and an advanced one for the higher-level users. This way, all your customers will have a choice and can pick what they're comfortable with. What's more, the staff will be able to add their schedules on the system with ease, while network managers will check up on the programs of their drivers.

Real-time tracking

Initially, managers had to call their drivers to find out where they were or to handle problems at the last minute because the matter wasn't reported in time. With a bus charter management system, such issues become history. Most management software incorporates real-time tracking, which makes it easier for managers to do their job. They will never lose track of operation even when the demand for the services is high.

Once they log in, the real-time tracking features enable them to see the daily schedule and the number of trips being handled in a day, including trips that are coming up. This information makes it easier to foresee upcoming delays and handle unpredictable scenarios in time. Managers will also have control over the fleet because they'll see the scheduled trips, those that are running behind, available buses and which coaches are being used.

Mobile-friendly platform

No matter how well designed your platform is, it will be ineffective if it cannot be used in different situations. Desktop variants are ideal for management, but you will need dedicated apps or mobile-friendly versions for users to access on the go. Make sure the apps or mobile version aren't as complicated as the desktop variant. Some of the vital features you should include task assigning, scheduling, booking management and reports.